Purchase/Returns Policy

Vintage Purchase Policy

Items will be shipped within 1-5 business days, excluding weekends and holidays. I ship 2 or 3 times a week on Monday, Wednesday, and Friday. Some items may require extra mending or cleaning so it may take longer than others. I want you to be happy with your purchase so I do our best to steam/clean and make your pieces truly presentable. This may take some time and could cause slight delays, so please bear with me.

Please notify me if you need an item right away. I do my best to ship out as soon and as fast as I can but I am frequently away for buying trips and may not get to your order right away.

For domestic orders, items will be shipped Priority Mail/Parcel Post for 14 oz. and above and First Class for anything below 14 oz. Items usually take 2-8 days for arrival. 

For international orders, items will be shipped First Class within 1-6 days and will be upgraded Priority based on preference or if an item is over 4 lbs. We will send an invoice for additional delivery charge or refund for excessive overages. Items will take anywhere from 1-5 weeks depending on customs to arrive to your destination. We are not responsible for customs charge that some countries may charge. Once an item is dispatched, the responsibility of the items falls into the buyer. We are not responsible for wrong addresses, stolen, or lost packages. Please ask for insurance if you want extra coverage on your item(s).

Expedited Orders

We can expedite delivery for international orders via Global Express (guaranteed 2-4 days) for an additional charge. 

Returns

Here at Gossamer, I pick previously owned but mostly great condition items. Most items are not perfect, but it comes with character and history and may have some flaws. I offer returns for full store credit OR minus a 15% restocking fee for a cash/credit refund to U.S. orders. Sale Items are not eligible. Please notify me within 2 days of receipt whether or not you'd like to return. We do not honor returns if notified past 2 days. There are no refunds on RENTALS if you decide to cancel after 2 days of placing the order. Any items sold at discount or on sale will be sold as-is with absolutely no refunds and no exceptions.  Returns past accepted date and/or are not approved will returned to sender. 

Returns Address:

Gossamer
3218 NEVADA AVE
EL MONTE, CA 91731

Thanks so much for being a valued customer!